PATIENT NAVIGATOR CASUAL/ ON-CALL WORKER
Patient Navigator Program Description
A Patient Navigator is employed on a full-time basis and the program is reviewed annually. The Patient Navigator reports directly to the Executive Director. The Patient Navigator is responsible for managing, developing and implementing the patient liaison services for the Sioux Lookout district First Nations clients The Patient Navigator is part of the Health team that is working towards fulfilling the vision and mission the SFNC mandate and its policies while ensuring compliance with the overall Patient Navigator program requirements for the Sioux Lookout District. The Patient Navigator program will implement casual relief/on-call workers for the program.
Shibogama First Nation Council will employ on a casual basis, Casual Relief/On-Call Worker(s) to be located in Sioux Lookout. The Patient Navigator Program is under the direct supervision of the SFNC Executive Director. The Casual Relief/On-call Worker (s) will be hired for the purpose of relieving and assisting the Patient Navigator. The workers will assist in the advocacy and support services provided for the First Nations Clients who are having difficulties with their patient services under the Non-Insure Health Benefits (NIHB) Program. The Patient Navigator oversees and coordinates the patient navigator services program. Patient Navigator Job Description is available for reference
• Communicate, document, and submit all incident reports
• Carry the Patient Navigator cell at all times and answer incoming calls and texts
• Be available to respond to the clients in person
• Visit the hospital and the hostel on a regular basis
• Provide liaison and advocacy for the clients – i.e NIHB, Chief and Council, and/or Tribal Councils
• Start an appeal process when necessary
Education & Experience Requirements:
• Minimum Grade 12 Secondary Education
• Experience in working with First Nations clients
• Willing to learn the federal and provincial policies and services, particularly Health Canada relevant to First Nation health.
• Knowledge of computerized management information systems and literacy
• Proficient written communication skills and good organizational skills
• Be self-motivated, innovative and proactive with the ability to multi-task, prioritize tasks, demands and work independently.
• Strong interpersonal skills and ability to advocate and support clients
• Fluency in Oji-Cree
• Ability to understand medical terminology and a willingness to learn and interpret
• Oath of Confidentiality to be signed and required
• Possess a valid Driver’s license.
Term -Casual and On-call Anticipated Start Date: Immediately
Applications must include a cover letter, resume, two references including most recent employer, certificate of qualification and a recent criminal conviction check. In accordance with the Freedom of Information Act, applicants must provide a signed and dated statement authorizing SFNC personnel to contact references.
Application Deadline: August 4, 2017 4:00 p.m.
Applications must be directed to: Margaret Kenequanash, Executive Director
Shibogama First Nations Council
P.O. Box 449
Sioux Lookout, Ontario P8T 1A5
PH: (807) 737-2662 ext. 2233 FAX: (807) 737-1583
E-MAIL: email@example.com Website: www.shibogama.on.ca
Email and faxed resumes along with required documentation will be accepted. Only those interviewed will be contacted. We wish to thank in advance all those who submit applications.
ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED