This position is responsible to and reports directly to the Board of Directors.


The Executive Director reports to the Board of Directors, and is responsible for the organization's achievement of its mission and organizational objectives. The Executive Director’s major mandate is to ensure that the organization implements the long-range strategy which achieves its mission, and toward which it makes consistent and timely progress on its goals. Other key responsibilities include securing funding, program development and administration, allowing for the optimal use of organizational finances, staff and resources. This individual will also provide financial leadership by managing budgets and monitoring long-term strategic fiscal plans.



 Provide leadership in developing program, organizational and financial plans with the Board of Directors and staff, and carry out plans and policies authorized by the board.
 Participate with the Board of Directors in developing a vision and strategic plan to guide the organization.
 Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization.
 Identify and evaluate the risks to the organization’s people (clients, staff, management, and volunteers), property, finances, goodwill, and image and implement measures to control risks.
 See that the Board is kept fully informed on the condition of the organization and all important factors influencing it.


 Work with the staff and the board in preparing the budget
 Administer the funds of the organization according to the approved budget and monitor the monthly cash flow of the organization.
 Monitor financial performance to ensure the organization is in compliance with board set limitations and annual budget.
 Approve expenditures within the authority delegated by the Board.
 Research funding sources, oversee the development of fund raising plans and write funding proposals to increase the funds of the organization.
 Report on expenditure forecasts including capital projects


 Participate in the review and development of organization policies.
 Ensure consistent implementation and adherence to approved policies.
 Monitor the training and professional development of direct reports.
 Support effective internal communication strategies.
 Ensure hiring and terminations are conducted that reflect organizational values, and are in accordance with law and the collective agreement
 Foster positive organizational culture through change management techniques.
 Maintain positive labour relations by ensuring compliance with the Collective Agreement and best practices.
 Participate as a member of the negotiation team for collective bargaining.


 Support compliance with the Workplace Violence Program and other recommendations developed by the JOHSC.
 Ensure that all reporting employees adhere to company policies and procedures related to Health and Safety.
 Ensure that the organization and all staff are aware of and adhere to current and relevant legislation ie Occupational Health and Safety, Food Premise Act, Accessibility Act.
 Develop and implement a crisis management plan.


 Represent the programs and point of view of the organization to agencies, organizations, and the general public.
 Publicize the activities of the organization, its programs and goals.
 Establish good working relationships and collaborative arrangements with community groups, funders, politicians, and other organizations to help achieve the goals of the organization.



 A degree or a diploma in a related field required; a Masters designation is preferred.
 Minimum of 5 years of experience within a leadership position.
 Knowledge and/or experience with the indigenous community.
 Demonstrated ability to manage key external relationships, including donors , business partners, government agencies, and political relationships on all three levels.
 Demonstrated understanding of the complex nature of the population Shelter House serves and the organization’s guiding philosophies of client-centred care, low barrier, and harm reduction.
 Able to identify key issues facing the organization and strategically overcome internal and external challenges.
 Knowledge of current issues, policies, practices and interventions related to homelessness
 Demonstrated public relations skills including deputations, presentations, media coverage and the development of written/verbal communication strategies.
 Knowledge of all federal and provincial legislation applicable to the not-for-profit sector including: employment standards, human rights, occupational health and safety, charities, taxation, CPP, EI, health coverage etc…
 Proficiency in fiscal management, business finance, capital funding, contracts, and partnerships.
 Sound understanding of risk management.
 Knowledge of personnel policies, practices, and procedures.

How to apply Interested applicants should e-mail a pdf version of their cover letter and a CV with three (3) professional references to board@shelterhouse.on.ca

Applications will be reviewed starting at 4:30pm on Monday December 11th, 2017 until a suitable candidate is selected.

Shelter House celebrates diversity and inclusion. Upon request, accommodations due to a disability can made throughout the selection process.

We thank all applicants, but only those selected for an interview will be contacted.

Shelter House Thunder Bay
Job Location: 
POINT (-89.2476823 48.3808951)